Job Title/Company
Head of the Passengers’ Regulations and Tariffs Department / Przewozy Regionalne sp. z o.o.
Qualifications
Bachelor Degree in Logistics and International Transport; Masters Degree in Management of Transport and Logistics; Postgraduate Studies Railway market in Poland in the context of European challenges
Career
front-line employee in Customer Service Center; coach; specialist in domestic and international tariffs; Head of Departmen
Why did you choose to work for the rail industry?
As a 6-years old child I had an opportunity to travel inside the driver’s cab in the locomotive… it made, that I had wanted to be a „railwayman”.
What inspired you at the time and what influenced your choice?
I was inspired to join the railway industry since my first journey inside the cab as a 6 year-old boy. The influence… job advertisement.
How does it feel to be in the rail industry? Are your expectations fulfilled?
It is very enjoyable having an impression that my work have an impact on the quality of the services offered to the passengers.
What are the challenges?
Permanently improve the services offered to customers.
What is a talent? Why the rail industry should engage with talents?
Talent is… the ability to combine passion with work.